KAIX Support

Start from your request type

We route each request to the right place from the start. Email is the published contact channel today; this page does not offer a ticket system that does not exist.

AC

Smart Legal Academy

Interactive learning and AI-assisted training

Request support
VC

Virtual Court

Courtroom simulation for training and pre-hearing analysis

Request support
TR

KAIX Travel

AI-assisted flight and hotel comparison across flexible dates

Request support
CA

KAIX Coding Academy

A future vision for learning programming and building products

Request support
BX

Intelligent Enterprise Systems

Operations and automation systems designed to fit the organization

Request support
SEC

Security and privacy

For responsible reporting of a vulnerability or an issue with access or data handling.

Send a report

Before you send a request

  1. Name the product and the page where the problem appeared.
  2. Describe the steps before the problem and the result you expected.
  3. Attach a screenshot after hiding sensitive data.
  4. Never send passwords, authentication codes, or API keys.

Published email: info@kaix.si

Clear answers, from the source.

The same approved answers Eid uses, taken from the published KAIX website content.

Didn’t find your answer? Ask Eid or contact us
What is KAIX?

KAIX is a Kuwait-based AI and software product company. KAIX builds digital products, SaaS platforms, web and mobile applications, AI agents, and enterprise systems, combining product strategy, Arabic-first experience design, software engineering, and responsible AI.

Which products are available today?

The current products are Smart Lawyer and Smart Legal Academy, with Virtual Court as a shared capability inside both. KAIX also builds intelligent enterprise systems on request.

Is the Virtual Court an official court?

A shared simulation capability inside Smart Lawyer and Smart Legal Academy; it is not an official court system or a substitute for real proceedings.

How do I sign in to Smart Lawyer or the Academy?

Smart Lawyer customers sign in through the firm login, and trainees open Smart Legal Academy from its link. Each product manages its own accounts; the KAIX site does not create accounts or ask for passwords.

Do you build custom systems for companies?

Connecting procedures into clear workflows with result tracking, execution logs, and dashboards, delivered in phases against a defined scope.

How much does it cost and how long does it take?

I don't have approved prices, packages, or delivery times; the KAIX site does not publish them and I won't guess. For custom projects, cost and timing are set after an analysis of the scope. Send your idea, scope, and expected outcome to info@kaix.si or use the contact page; for an existing product's pricing, check its portal or ask the KAIX team.

Are KAIX Travel and KAIX Coding Academy available?

KAIX Travel and KAIX Coding Academy are future initiatives within the KAIX vision. They have not been created yet; there is no service, registration, booking, or course available and no announced launch date. KAIX Coding Academy is separate from the existing Smart Legal Academy.

How do you handle data and privacy?

KAIX designs for least privilege, product and customer data separation, traceability, and source grounding, with sensitive decisions kept with the authorized person. The trust center explains these principles and does not claim a security certification.

How do I contact you?

The published contact channel is info@kaix.si. Use the contact page for new projects and the support page for product requests or security reports. Product users sign in through each product's official portal.